Microsoft Dynamics 365
EVOCRM+
At the center of your business processes
Microsoft Dynamics 365 is one of the world’s leading CRM platforms. As a cloud-based, fully integrated system, it supports sales, customer engagement, marketing, e-commerce, mobile apps, customer portals, and reporting—all from one place.
EVOCRM+
A system that grows with your business
Modular architecture
Adopt only the functions you need today, then expand as your business grows.
Everything in one place
Manage all customer information—current and potential—from a single central hub.
Seamless integration
Easily connects with familiar tools like SharePoint, Teams, and the Office suite.
Role-based access
Employees and external partners work from the same database with different permissions.
EVOCRM+
Microsoft Dynamics 365 in Action
In Sales
- Lead management and scoring
- Pipeline management
- Automated quote generation
- Revenue forecasting and planning
- Order tracking
- Product and price list creation
- Campaign management and execution
In Marketing
- Multi-channel campaign management
- Automated marketing workflows
- Customer segmentation and personalization
- Event and webinar management
- Social media integration
- Marketing ROI measurement
- Lead scoring and engagement tracking
- AI-powered email campaigns
In Customer Service
- Case and incident management
- Intelligent task management
- Fast, comprehensive reports and dashboards
- Omnichannel service delivery
- Knowledge base and self-service portals
- SLA monitoring
- Customer satisfaction measurement
- Chatbot integration
In Field Service
- Intelligent workforce planning
- Route optimization
- Mobile workforce enablement
- IoT-powered predictive maintenance
- Asset and inventory tracking
- Improved first-call resolution (FCR)
- Automated billing
EVOCRM+
The Advantages of Microsoft Dynamics 365
01
User-friendly applications
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Scalable modules that grow with your needs
03
Broad automation capabilities
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Available in cloud or on-premises deployment
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Built-in apps for a wide range of business areas
EVOCRM+
We deliver complete business solutions on Microsoft Dynamics 365 – let’s talk!
