Case Studies

HAPP has grown from a family-owned business into one of Hungary’s top 20 logistics and freight forwarding companies. As the company expanded, it became clear that further growth required a more structured and system-supported approach to sales. This is when they partnered with evoCRM’s process automation experts. The numbers speak for themselves: more than 170 ... Read more

What once took hours can now be handled in the time it takes to enjoy a cup of coffee – with just a few clicks. That’s the essence of WHC’s digital transformation, which has drastically simplified and accelerated many of its HR processes. A year and a half ago, although WHC had already moved away ... Read more

Working for a good cause and creating something tangible is truly uplifting. That’s exactly how we feel now, as we watch the latest charity initiative of UNICEF Hungary come to life — the “KajaKaland” program. Launched under the slogan “Do Good While Eating Well”, the campaign features Fördős Zé, the face of Street Kitchen and ... Read more

The previously manual, fragmented way of working has been replaced by a transparent, logically structured system. Instead of juggling tasks, the sales persons can now focus on growth. That, in short, sums up the results of InnoSol Informatikai Kft.’s digital transition. GROWTH REQUIRES A SYSTEM Since 2004, InnoSol Informatikai Kft. has been steadily building its ... Read more

“A development only truly makes sense when users feel that their work becomes faster and more seamless with the new system. That’s exactly the experience we had with the new booking system—we quickly got used to it and grew to love it. :)”This is how the customer service team at Profirent Gépkölcsönző Kft. described the ... Read more

Accelerating Success: "With the implementation of the new Case Management and Document Generation system, our customer service efficiency has significantly improved. What previously required manual processing across multiple systems is now accessible through a single interface with just a few clicks. Through automated processes, we've freed up our colleagues' time, which they can now dedicate ... Read more

Client EFAFLEX Gmbh (established in 1947 in Germany), is one of the leading manufacturers of industrial, roll-up and folding doors. Efaflex Hungary Kft., the company’s Hungarian subsidiary was founded 16 years ago.  The production, installation and servicing of thermally insulated spiral gates, high-speed roll-up industrial gates, food industry high-speed gates, cleanroom high-speed gates, explosion-proof high-speed ... Read more

Oracle Intelligent Advisor   Oracle Intelligent Advisor (OIA) is a powerful rule engine that supports complex decision-making and calculations. The use-cases for OIA are endless. Whether you need to enable user-friendly self-service, improve personalized assistance through chatbots, reduce the workload of customer service agents, provide decision analytics, or fully automate decision-making OIA comes to the rescue.   ... Read more

Client The client has been using a Siebel Call Center based system for managing the reported tickets related to their products for a long time. They were running their applications on servers using Windows operational system. In order to improve efficiency, they turned to us with the request to move from on-site facilities to cloud ... Read more

Project In 2021 Hungary introduced the Home Renovation Program for the renovation and modernization of flats and houses which allows families raising at least one child to apply for a non-repayable grant of up to 3 million HUF. Our task was to integrate this new support into an existing system that handles various family related ... Read more